Who we are
The address of our website is: https://www.biastec.at.
Cookies
If you have an account and you log in to this website, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set up some cookies to save your login information and viewing choices. Login cookies expire after two days and viewing options cookies expire after one year. If you select “Stay logged in” when registering, your login will be maintained for two weeks. When you log out of your account, the login cookies will be deleted.
Contact option
We offer you the opportunity to contact us by email or via a contact form. In this case, the information provided by the user will be stored and processed for the purpose of processing the contact. This will not be passed on to third parties.
Embedded content from other websites
Posts on this website may contain embedded content (e.g. videos, images, posts, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
With whom we share your data
If you request a password reset, your IP address will be included in the reset email.
How long we store your data
For users who register on our website, we additionally store the personal information they provide in their user profiles. All users can view, change or delete their personal information at any time (the user name cannot be changed). Website administrators can also view and change this information.
What rights you have to your data
If you have an account on this website or have placed orders on our store, you can request an export of your personal data from us, including any data you have provided to us. In addition, you can request the deletion of any personal data we hold about you. This does not include data that we are required to retain for administrative, legal or security reasons.
In this case, and in all cases relating to data protection, you can reach us using the following contact details:
BIASTEC GmbH
Im Stadtgut A1
A-4407 Steyr-Gleink
Telephone: +43 (0)650 39 66 536
E-Mail: office@biastec.at
Web: http://www.biastec.at
Online Shop
We collect information about you during the ordering process in our shop.
What we collect and store
As you visit our website, we record:
- Viewed Products: Here we show you products that you have recently viewed.
- Location, IP address and browser: We use this for purposes such as estimating taxes and shipping costs
- Shipping address: We will ask you to provide this, for example, to determine shipping costs before placing an order and to ship the order to you.
We also use cookies to track the contents of your shopping cart while you visit our website.
When you make a purchase from us, we will ask you to provide information such as your name, billing and shipping addresses, email address and phone number, credit card/payment details, and optional account information such as username and password. We use this information for the following purposes:
- Sending you information about your account and your order
- Respond to your inquiries, including refunds and complaints
- Processing order and payment transactions and preventing fraud
- Setting up your user account for our shop
- Compliance with all legal obligations, such as tax calculation
- Improving our shop offerings
- Sending you marketing messages if you wish to receive them
When you create an account with us, we store your name, address, email address and phone number. This information will be used to fill out payment information for future orders.
We typically retain information about you for as long as we need and are required to retain it for the purposes for which it was collected and used. For example, we store order information for the period required by law for tax and billing purposes. This includes your name, email address, billing and shipping address.
Who on our team has access
Members of our team have access to the information you provide to us. For example, both administrators and store managers can access:
- Order information such as products purchased, the time of purchase and the shipping address and
- Customer information such as your name, email address, and billing and shipping information.
Our team members have access to this information to process orders, issue refunds and support you.
What we share with others
We share information with third parties that help us provide our orders and services to you. For example, these are shipping service providers such as Austrian Post and the like.
Payments
We accept payments with PayPal. When processing payments, some of your information will be shared with PayPal, including information necessary to process or complete the payment, such as the total purchase price and billing information.
You can view the PayPal privacy policy here.